Website Terms & Conditions

These terms govern use of https://www.robbtaylor.co.nz and the online enquiry process operated by Robb & Taylor Contracting Ltd. The site describes civil construction, earthworks and pavements, retaining and piling, and trenching. Content is general information, not a site-specific engineering design, method statement or instruction to undertake hazardous work.

These terms do not themselves set the price, programme, payment schedule, warranty or full commercial conditions for a construction or demolition job. Those matters must be addressed in the applicable quote and project agreement.

A form submission, acknowledgement email or admin notification records an enquiry; it is not by itself an acceptance of work, a confirmed start date or a fixed-price quotation. Tell us if you do not receive a response, if the work is urgent or if any supplied details change.

An estimate is indicative unless expressly described as a fixed quote. A binding project agreement depends on the offer and acceptance actually made, its stated conditions and applicable law. Before work proceeds, the parties should confirm scope, exclusions, price and GST treatment, access, consent responsibilities, timing, variations, payment and relevant safety requirements. We do not impose a new cancellation fee, deposit or liability cap merely through this website.

Give accurate, current information and tell us your role and authority to request the work or site access. Identify known hazards, access restrictions, occupancy, utilities, existing reports and any consent or ownership limitations. Do not enter a dangerous area or disturb suspected hazardous materials to obtain photos for a quote.

A desktop estimate or uploaded photograph cannot verify hidden services, structural condition, ground conditions or hazardous materials. Required inspections and professional assessments must be considered before the relevant work. A change in scope or unexpected condition should be addressed through the project’s agreed variation process.

Our Safety Policy explains the public-facing principles for our work. Everyone must comply with applicable health and safety law and site controls. A website term, customer instruction or project agreement cannot transfer away a statutory duty that cannot lawfully be transferred.

Industry memberships, prequalification and insurance references have defined scopes and validity periods. They are not a promise of a hazard-free site or a substitute for a site-specific assessment. Ask for current evidence relevant to your procurement requirements.

Use the website lawfully. Do not impersonate someone, submit malicious files or misleading enquiries, attempt unauthorised administration access, harvest personal information, interfere with security or overload the service. Ordinary search-engine indexing and lawful accessibility tools are not prohibited by this clause.

You retain rights in material you supply. You authorise us to use and share it only as reasonably needed to assess and administer your request or project, subject to our Privacy Policy and law. You must have the necessary authority to share it. Submission alone does not grant us permission to publish private project images as advertising.

Website text, design, photographs and other materials belong to us or their respective owners/licensors. You may view the site and keep a reasonable copy for evaluating our services. Other reuse requires permission unless the law allows it. Industry logos remain the property of their owners.

External links are provided for context or convenience. Their operators control their own content, availability, terms and privacy practices. A link or industry logo does not imply that the other organisation guarantees our work.

We take reasonable care with website information but it may require correction or updating. Availability can be interrupted by maintenance, connectivity, provider faults or other events. Contact us for current project-specific advice and to correct an apparent error.

To the extent permitted by law, we do not guarantee continuous or error-free website access. These website terms do not create a blanket exclusion of responsibility for our services, misleading conduct or other matters where liability cannot lawfully be excluded.

Nothing in these terms excludes, restricts or modifies a right or remedy that cannot lawfully be excluded under the Consumer Guarantees Act 1993, Fair Trading Act 1986 or other applicable law. Consumer services remain subject to the statutory guarantees that apply.

Any contracting out for a transaction between parties in trade must be separately and expressly agreed in writing and meet the relevant statutory requirements, including being fair and reasonable where required. Browsing the site or sending a form does not achieve this.

Our Privacy Policy explains how we handle information and the Cookie Policy explains optional measurement choices. These notices do not replace any consent required for a particular use. Technical confirmation of a submission does not guarantee email delivery; please call us if a response is time-critical.

Contact rene@robbtaylor.co.nz or 021 0274 2447, with the relevant enquiry or project reference, to raise a concern. We will seek to understand and resolve it. This does not prevent either party from using a regulator, tribunal, court or other remedy available under law.

New Zealand law applies, subject to any mandatory law that also applies. Nothing here removes a statutory forum or dispute-resolution right. Changes to these website terms apply from the published update date and do not retrospectively alter an existing project agreement without a lawful basis or agreement.